Imagine boarding your flight, only to be stuck on the tarmac for hours due to a delay. Frustrating, right? Well, fret no more! India’s Bureau of Civil Aviation Security (BCAS) has implemented new guidelines specifically addressing this issue.
Key Changes:
- Disembarking During Delays: Passengers who have already boarded can now exit the aircraft and even leave the departure gate if their flight gets delayed. This eliminates the discomfort of being confined to a stuffy airplane for extended periods.
- Improved Infrastructure: Airports will be required to upgrade infrastructure, including security screening facilities, to accommodate disembarking passengers during delays.
- Streamlined Security: The new guidelines call for the installation of “smart security lenses” at airports to enhance passenger experience during security checks.
Why the Change?
The new rules are a direct response to recent incidents of lengthy flight delays, which led to passenger frustration and even some passengers exiting the plane onto the tarmac.
Additional Measures:
The BCAS has implemented other passenger-friendly initiatives:
- Faster Baggage Delivery: Airlines have been directed to ensure timely baggage delivery after aircraft landing.
- Enhanced Security Technology: Full-body scanners will be deployed at Bengaluru airport this month, with plans to expand to other high-traffic airports exceeding 5 million annual passengers.
Overall Impact:
These changes aim to improve passenger comfort and experience during air travel in India. By allowing disembarkation during delays, improved security infrastructure, and faster baggage delivery, the BCAS is taking steps to make air travel less stressful and more efficient.
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