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One FASTag Per Vehicle: NHAI Enforces New Policy for Streamlined Toll Payments

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The National Highways Authority of India (NHAI) has implemented a new policy called “One Vehicle, One FASTag,” effective from April 1, 2024. This regulation prohibits using a single FASTag on multiple vehicles or associating a car with more than one active FASTag.

Addressing FASTag Misuse

The NHAI’s decision is a response to identified instances of FASTag misuse. These included vehicles equipped with multiple FASTags, leading to toll booth discrepancies, and FASTags issued without following the Reserve Bank of India’s (RBI) Know Your Customer (KYC) requirements. These practices not only violated regulations but also caused inefficiencies and delays at toll plazas, impacting other highway users.

Benefits of the New Policy

The “One Vehicle, One FASTag” policy aims to streamline FASTag usage and ensure compliance with regulations. Here’s a breakdown of the key aspects:

  • Single Active FASTag: Each vehicle should be linked to only one active FASTag. If a car has multiple FASTags, the most recently acquired one remains active, while the others are deactivated.
  • Flexible Recharge Options: Vehicle owners can conveniently recharge their FASTags through any bank or via various payment methods like BBPS, UPI, and net banking. This approach offers continued ease of management for FASTag accounts.

Checking FASTag Status

Car owners can easily verify the status of their FASTags using a simple online process:

  1. Visit the official website: https://www.npci.org.in/what-we-do/netc-fastag/check-your-netc-fastag-status
  2. Enter your vehicle details.
  3. Click “Submit.”
  4. Review the information displayed, which will show the status of each FASTag linked to your vehicle.

Maintaining FASTag KYC

To ensure smooth FASTag usage and regulatory compliance, it’s crucial to keep your KYC details updated. Here’s how to do it for different FASTag issuers:

By keeping your KYC information up-to-date, you can ensure your FASTag account remains compliant and avoid any disruptions during toll payments.

This new policy by NHAI is a step towards a more efficient and streamlined FASTag system on Indian highways. By following the guidelines and keeping their FASTag information updated, drivers can experience a smoother and faster toll booth experience.

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